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Free Shipping

Shipping and Delivery ships to the United States and Canada, including P.O. Boxes or to APO/FPO addresses. For information about shipping our products to destinations outside the U.S., please contact our customer service department at: [email protected]

International Shipping now available through BongoUS! Click here for more information on how to get started.

Shipping Within the United States

Our shipping rates are calculated online via a live feed from USPS and UPS. We charge a base rate depending on the type of delivery service you would like, plus a fee based on the actual weight of the items you purchase.

Shipping Cost - United States
First Class US Mail
UPS Ground 
Writing Instruments$5.00 + lbs$11.95 + lbs
Refill Orders OnlyNo Charge$11.95 + lbs

Other Shipping & Handling Info

• We ship standard (non-engraved) orders that have been received Monday thru Friday before 2:00 P.M. [EST] within four to eight business days. Engraved orders received before 2:00 P.M. [EST] are shipped within ten business days.

• We do not offer expedited UPS or FedEx Saturday delivery

• We ship to P.O Boxes and APO/FPO boxes via USPS Priority Mail only. 

Order Status Messages

• If you have any further questions, please call our customer service department at 1-877-306-PENS between the hours of 8:00 and 5:00 PM PST. You can also e-mail us at:
[email protected]. Please have your confirmation number ready.

Sales Tax

• Appropriate sales tax will be added to orders shipped to outside of California.

• An invoice is included with your order, and your purchase will be posted on your credit card statement. We also suggest that you print or capture your confirmation page as a receipt.


• Click here to view our Return Policy

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